The busywork runs itself.
Four always-on agents find new shippers, handle the inbox and tracking, and source carriers; a global copilot can pull up a load, vet a carrier, or draft an invoice from any screen. They work on their own and stop to ask before booking a carrier or sending a rate confirmation - you stay in command and approve what matters.
A standing team, each with a job.
Each agent shows what it does, a quiet status, and a headline metric for the day. Most stay heads-down; one is waiting on you.
Sources in-market shippers, scores them on fit and intent, runs the cold-email outreach, and books the discovery call, then hands you a warm prospect to close.
Triages the shared inbox, files rate confirmations to the right load, and answers routine check-call email, so your team stops living in the inbox all day.
Runs check calls, watches geofences and ETAs, and flags a load the moment it slips, so you hear about a problem before the customer does.
Finds the cheapest compliant carrier for a lane, checks authority and insurance, and drafts the rate confirmation for your approval.
Lead Source: the agent that grows the brokerage.
Most of the team keeps the freight you already have moving. Lead Source is the one that grows the book - it works the whole top of the funnel and hands you booked calls with new shippers. It is the one job no other freight software does for you, which is why it leads the roster.
- Sources and scores prospect shippers on fit and intent
- Runs the cold-email outreach and triages every reply
- Books the call and hands you the account read
Labor that runs around the clock.
The Dispatch Inbox triages the shared mailbox, files signed rate confirmations to the right load, and answers routine check-call email. Track & Trace pings carriers for location, watches geofences and ETAs, and flags a load the moment it slips. It runs while you sleep - and leaves a timestamped record of everything it did.
- Inbox triaged, rate cons and BOL/POD filed to the load
- Check calls and geofences on every in-transit load
- A late load flagged with a reason, the moment it slips
It stops and asks before it matters.
Because agents take real actions - sending email, booking carriers - the moment of approval is the point. Carrier Sourcing finds the cheapest compliant truck for a lane and brings you a single decision with the rate, your margin, and the compliance posture in plain view. Nothing consequential happens until you say so.
- Cheapest compliant carrier, with rate and your margin
- Authority, insurance, and safety checked before it asks
- One clear approval - supervision, not replacement
Cheapest compliant carrier on this lane is Ironpeak Carriers LLC. Send the rate confirmation?
A copilot that knows where you are.
Distinct from the background agents, the Copilot is the conversational front door to the whole system. It is context-aware - it knows the page you are viewing - and it keeps a record of the real actions it has taken across the platform, so you can always see what was done and where.
- Context-aware: knows the screen you are on
- Acts across CRM, TMS, carriers, and accounting
- A clear history of what it did, and when
Two AI surfaces, one team you manage.
Background agents
Four always-on specialists do the repetitive labor - inbox, tracking, outreach, sourcing - around the clock, reading from the same customers, loads, and invoices as the rest of the portal.
Human-in-the-loop
Agents act on their own, then stop and ask before anything consequential - sending a rate confirmation, booking a carrier. You approve what matters.
Global copilot
A context-aware assistant on every screen. It knows the page you are on, can pull up a load, vet a carrier, or draft an invoice, and keeps a record of what it has done.